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Terms of Use

Please read these conditions carefully before using the candidatemarket.co.uk website. By using the candidatemarket.co.uk website, you signify your agreement to be bound by these conditions:


  1. The following definitions apply:
    • “Client” means the company, firm, or organization which has set up an account with Candidate Market in order to use the Services.
    • “Commencement Date” means the date for the commencement of the Services as set out in the Order Confirmation.
    • “Order Confirmation” means, in the case of online orders, the confirmation of purchase on the Website of one or more of the Services; and in the case of orders via the Candidate Market sales team, the form signed by the Client confirming details and Pricing Model(s) of the Services ordered by the Client.
    • “Pricing Model(s)” means the pricing models offered by Candidate Market as set out in clause 3.
    • “Candidate Market” is a brand name for owned and operated by AJR Group Ltd.
    • “Services” means the online recruitment services as set out in clause 2.
    • “Terms” means these terms and conditions.
    • “Website” means www.candidatemarket.co.uk and includes without limitation its content, databases, software, code, and graphics.
  2. The following Services are available from Candidate Market via the Website:
    • Client Portal: A service whereby Clients can manage their candidate applications via their Client Portal.
    • Job Posting Credits: A service whereby the Client can purchase job posting credits to be utilised on our partner sites; Reed.co.uk, Totaljobs.com, CV-Library.co.uk and Monster.co.uk.
    • Job Postings: A service whereby the Client’s job postings will be displayed on the Candidate Market website.
  3. The following Pricing Models are available in relation to the Services offered:
    • Ads by Volume: (i) the Client will buy the agreed number of job posting credits as set out in the Order Confirmation; (ii) the agreed pricing and payment method will be set out in the Order Confirmation, (iii) all job posting credits must be utilised within the agreed contract term, unless otherwise stated.
    • Ads On Demand: (i) no minimum commitment is required from the Client, (ii) an unlimited number of jobs may be posted with a maximum of 500 live jobs at any one time (unless otherwise set out in the Order Confirmation), (iii) the Client will be charged for every job posted in accordance with the pricing matrix set out in the Order Confirmation.
    • Subscription Services – Job Postings: the Client may post an unlimited number of jobs within their allowance.
    • Subscription Services – CV resourcing: Candidate Market will provide the Client with a CV resourcing service for a limited number of job vacancies as set out in the Order Confirmation.
  4. Candidate Market shall provide the Services in accordance with these Terms. Clients must set up an account with Candidate Market in order to gain access to the Services. The Services do not constitute an offer by Candidate Market, and Candidate Market reserves the right in its sole and absolute discretion to refuse to offer the Services to any person or organisation.
  5. A legally binding contract between Candidate Market and the Client comprising these Terms and the Order Confirmation will come into effect when (i) in the case of online orders, the screen confirming successful purchase of Services appears on the Website or (ii) in the case of orders via the Candidate Market sales team, Candidate Market has received the Client’s completed Order Confirmation. The Client acknowledges that such contract is conditional upon the Client passing Candidate Market’s credit checking process.
  6. Candidate Market shall perform the Services using information and criteria supplied by the Client. It is the Client’s responsibility to provide accurate and up to date information.
  7. The Client undertakes not to submit for inclusion in any job posting, its Company Profile, or anything to appear on the Website, any material which is illegal, defamatory, offensive, fraudulent, violent, discriminatory, obscene or sexually explicit or which may adversely affect Candidate Market’s reputation.
  8. Other than for Services paid for online or by bank transfer (where Candidate Market will provide payment confirmation after payment has been taken), Candidate Market shall issue an invoice to the Client on formation of contract as set out in clause 5 above, and in the case of Subscription Services, at agreed intervals in advance thereafter. The Client shall pay Candidate Market’s invoices in full within 14 days from the date of invoice. In the event of late payment, Candidate Market may suspend any or all of the Services until payment is received. In the event that the Client fails to pay any invoice within 7 days of receipt of a notice to pay (receipt shall be deemed to be 2 working days after the date of such notice), Candidate Market may terminate the Services and all outstanding invoices shall become payable immediately. In the case of subscription Services, the fees in respect of any outstanding minimum term shall also become payable immediately. For the avoidance of doubt, the Client shall remain liable for payment of all agreed Services notwithstanding such Services have been suspended or terminated under this clause 8. Without prejudice to any other remedy, Candidate Market reserves the right to charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 as amended.
  9. Online payment services will be carried out by PayPal. Online card payments shall be subject to PayPal’s terms and conditions.
  10. The Client may provide Candidate Market with a recurring payment authority to enable Candidate Market to take regular payments from the Client’s nominated debit or credit card for payment of the Services. Such authority must be provided to Candidate Market’s sales team by phone or online through the Client’s account. When a recurring payment authority has been provided, Candidate Market will be entitled to take regular payments for the Services from the nominated debit or credit card without the need to obtain individual authorisation for every payment. The Client may cancel or update a recurring payment authority at any time by calling Candidate Market’s sales team or online in the Client’s account. The Client will remain liable for any outstanding fees (if any) in the event that a recurring payment authority is cancelled prior to paying for all Services provided.
  11. Once a contract has been formed, Candidate Market cannot accept any cancellation of the agreed Services: No refunds will be given and outstanding invoices shall remain payable. Without prejudice to the foregoing:
    1. Subscription Services are for a minimum term of 6 months unless otherwise agreed with Candidate Market. In the event of early termination, no refunds will be given, outstanding invoices shall remain payable, and the fees in respect of any outstanding minimum term shall become payable.
    2.  For Services purchased online, refunds may occasionally be given at Candidate Market’s sole and absolute discretion.
  12. Candidate Market may, in its sole and absolute discretion, add to, modify or discontinue any of the Services from time to time. However, this will not affect any Order Confirmation agreed prior to any change or withdrawal of the relevant Service.
  13. Candidate Market reserves the right to change the fees and/or these Terms from time to time, provided that no change shall be retrospective.
  14. Without prejudice to any other remedy, Candidate Market may terminate the Client’s account and any or all contracts and Services with immediate effect in the event of material or persistent breach of these Terms by the Client or if Candidate Market has reasonable grounds to believe that the Client cannot or will not pay its debts.
  15. Candidate Market reserves the right to close any account immediately without liability if, in its opinion, any of the following has occurred:
    1. the Client has not provided full or accurate contact or company information;
    2. Candidate Market considers the Client is acting inappropriately or illegally;
    3. the Client is using the Website to advertise websites, services, businesses and/or business opportunities (unless the business is an agreed franchise system opportunity) in any part of the job vacancy or on any part of the site;
    4. the Client fails Candidate Market’s credit checking process, or defaults on payment;
    5. the Client resells job postings without the express permission of the Candidate Market.
  16. The Client agrees to use the Website and the Services in ‘good faith’ i.e. to post authentic, impartial and unique jobs of reasonable quality, which provide both adequate and accurate job details. The Client also agrees that any abuse of the Services, Website or these Terms can result in the Client’s access to the Services being removed, and its account terminated.
  17. All intellectual property rights connected with the Services and/or the Website shall remain vested in Candidate Market or any third party from whom such rights are licensed. The Client shall not reproduce, copy, modify, adapt, publish, transmit, distribute or in any way commercially exploit any material which is subject to any such intellectual property rights.
  18. Candidate Market cannot guarantee that (i) the Website and/or the Services will be available at all times; (ii) the Website will be free from errors, viruses and/or other harmful applications; and (iii) the Services will generate any applications, responses or results. For the avoidance of doubt, no Service is guaranteed to result in a placement.
  19. For the sake of clarity and the avoidance of doubt, the Client acknowledges that it is acting as a data controller for the purpose of current data protection legislation in connection with any personal data it obtains in the provision of the Services by Candidate Market. It is the Client’s responsibility to comply with its obligations as a data controller and to satisfy themselves of the legal grounds for processing any personal data.
  20. Candidate Market acknowledges that it will act as a data controller for the purposes of current data protection legislation and that it will comply with its legal obligations in the provision of the Services.
  21. Candidate Market shall not be in breach of these Terms if events beyond its reasonable control prevent Candidate Market from performing the Services.
  22. It is the Client’s responsibility to protect their computers against any viruses and malware.
  23. These Terms and, where appropriate, the Order Confirmation contain the entire agreement and understanding between Candidate Market and the Client. The Client acknowledges that it has not relied on any representation made by Candidate Market in entering this contract, however, nothing in this clause shall exclude any liability for fraudulent misrepresentation. To the fullest extent permitted by law, all terms implied by law or statute are excluded.
  24. In the event that the Client makes a claim against Candidate Market for whatever reason, Candidate Market’s liability (if any) shall not exceed the price paid or to be paid by the Client for the Services. Under no circumstances shall Candidate Market be liable for any consequential, indirect or special losses howsoever arising or for any loss of profits, revenue, interest, goodwill, business and/or savings (whether direct or indirect). Nothing in these Terms shall be construed to exclude Candidate Market’s liability for death or personal injury by negligence or any other liability which cannot by law be excluded.
  25. If any clause or part of a clause is held to be invalid or unenforceable, this will not affect the validity or enforceability of the remaining clauses or parts.
  26. From time to time Candidate Market will contact Clients in order to evaluate the service they receive and also to promote Candidate Market’s services and products.Candidate Market monitors the quality of vacancies from time to time in order to provide a better service to candidates.
  27. The Client undertakes not to solicit, or endeavour to solicit, for employment or engagement with itself or any associated company or organisation, any employee of Candidate Market or of any member of AJR Group Ltd. Breach of this clause shall be a material breach and will entitle Candidate Market, without prejudice to any other remedies it may have, to terminate the Client’s account and Services immediately.
  28. The Client will not be entitled to bring any claim or legal proceedings in respect of any refund or other repayment, howsoever arising, 2 years after the date on which entitlement to such refund or repayment arose. For the avoidance of doubt, the Website terms and conditions apply in addition to the above Terms.
  29. The Client shall not resell any Services without the express written permission of Candidate Market. Candidate Market reserves the right to impose any restrictions it deems fit should it provide permission for the reselling of any of the Services.
  30. The Terms shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Job Postings

  1. By submitting a vacancy to the Website, the Client is authorising Candidate Market to post such vacancy on Candidate Market’s partner company websites.
  2. The Client is responsible for the content of the vacancy and will indemnify Candidate Market against any claim, loss, liability, expense and/or damage (“Losses”) in connection therewith.
  3. The Client shall include in the job description the following information:
    1. Any qualifications and/or authorisations required by law or any or by any relevant professional body:
    2. If the rate of pay is included, the job description must also include the nature of the work, the location, minimum experience, training and/or qualifications required in order for an applicant to receive such rate of pay; and/or
    3. Where the Client is an employment agency or employment business (as defined in the Employment Agencies Act 1973), it must state in which capacity it is acting in relation to the vacancy.
  4. The Client shall provide sufficient details about itself and the vacancy to applicants including without limitation the Client’s identity, the nature of its business, the nature of the role, the type of work to be performed, the commencement date, the likely duration, the hours of work, the location, the remuneration, the intervals of payment and benefits, and the notice periods required to be given and received.
  5. The Client is responsible for verifying the information contained in applicants’ responses and Candidate Market accepts no responsibility for the content of any such application. In particular, but without limitation, the Client is responsible for verifying the applicant’s identity, eligibility to work, experience, training, qualifications and authorisations required by the Client, by law or by any relevant professional body for the vacancy.
  6. All and any subsequent dealings between the Client and any applicant in connection with the applicant’s response to the job posting are the responsibility of the Client, and Candidate Market accepts no liability whatsoever therewith. The Client will indemnify Candidate Market against any Losses in connection therewith.
  7. The Client will comply with all applicable laws, including without limitation: current data protection legislation and the Equality Act 2010. By submitting a vacancy to the Website, the Client thereby confirms that the content of the vacancy complies with the Code of Practice on Employment provided by the Equality and Human Rights Commission, which is currently available at:
    1. https://www.equalityhumanrights.com/en/publication-download/employment-statutory-code-practice
    2. The Client shall indemnify Candidate Market against any Losses in connection therewith.
  8. The Client shall not post any vacancy where:
    1. there is a risk to the health and safety of any applicant at the location where the work is to be performed, unless the Client undertakes to inform the candidates of such risks and the steps taken to prevent or control such risks; or
    2. the role involves working with vulnerable persons, including without limitation persons under the age of 18 or persons in need of care and attention by reason of old age, infirmity or any other circumstances, unless the Client undertakes, in respect of the candidate to be placed, (i) to obtain copies of any relevant qualifications or authorisations of the candidate; (ii) to obtain two references from persons who are not relatives of the candidate; and (iii) to take all other reasonably practicable steps, including without limitation complying with all relevant laws, codes of practices and guidelines issued by relevant authorities, to confirm that the candidate is not unsuitable for the position concerned.
  9. The Client accepts responsibility for any detriment which it may suffer or incur in respect of the engagement of an applicant and shall hold Candidate Market harmless against any Losses in connection therewith. The Client shall use all reasonable endeavours to ascertain that it will not be detrimental to the interests of the applicant it intends to engage (if any) to work for the Client in the vacancy posted.
  10. Candidate Market reserves the right in its sole and absolute discretion to remove any vacancy at any time without reason. Examples of vacancies that may be removed include, but are not limited to:
    1. those that Candidate Market considers illegal, inappropriate or fraudulent;
    2. those that directly or indirectly require or ask for application or registration fees;
    3. those that advertise, pyramid, network marketing or get-rich-quick schemes;
    4. those that have been indiscriminately posted or duplicated across multiple sectors;
    5. those that advertise websites, services, businesses, business opportunities and/or contact details.

Registered Office:

AJR Group Ltd t/a Candidate Market
Suite 19, City Quadrant
11 Waterloo Square
Newcastle upon Tyne
Company Number: 11015936